Seth Nickell on bad ATM user interfaces:
Despite the fact that most ATMs only handle money in multiples of $20, they still require you to enter the “cents”. So asking for $40 entails the button sequence 4-0-0-0. I almost always withdraw $40, so I perform this series of presses without a lot of higher brain involvement. Unfortunately, this ATM fixed a “bug” in the way 95% ATMs work: they only let you enter whole dollar values.
The ATM’s I’ve been using say on screen, at the end of the transaction – “Be sure to take all bills.”
Is this a problem? I can understand Seth’s rather comical tale of losing his card, but do people regularly forget to take their money?